Last updated: March 2026
These Terms of Service ("Terms") govern your access to and use of Comms Threader, a product of Threader Technologies Ltd ("we", "us", "our"). By accessing or using our services, you agree to be bound by these Terms.
Lite and Pro access is self-serve: start a free 14-day trial at commsthreader.com. A work email address is required for both plans; free email providers (such as Gmail, Hotmail, Yahoo) are not accepted. Enterprise access is by direct conversation. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Comms Threader is available on Lite, Pro, and Enterprise subscription plans. Plan features, pricing, and user limits are as described on our pricing page. We reserve the right to modify pricing with 30 days' notice to existing subscribers. All prices are in British pounds (GBP) and exclusive of VAT where applicable.
Lite and Pro subscriptions include a 14-day free trial from the date of signup. Your payment method is collected at signup but not charged until day 15. You may cancel at any time before day 15 at no cost. After the trial ends, no refunds are offered for unused time, but you retain access until the end of your billing month.
You agree to use Comms Threader only for its intended purpose: strategic communications planning and analysis for professional use. You may not attempt to extract, reproduce, or reverse-engineer the system prompts, strategic frameworks, or proprietary methodologies embedded in the service. You may not resell, sublicense, or redistribute access to the service.
The Comms Threader application, including its design, methodology, prompts, and code, is the intellectual property of Threader Technologies Ltd. Content you create using Comms Threader (strategy outputs, comms plans, reports) belongs to you. We do not claim ownership of your work product.
Comms Threader uses AI (powered by Anthropic's Claude) to assist with strategic analysis and content generation. AI outputs are provided as a starting point for professional judgement, not as definitive strategic advice. You are responsible for reviewing, editing, and validating all AI-generated content before use in professional contexts.
Your use of Comms Threader is also governed by our Privacy Policy. Client documents and research you upload are processed to generate strategic outputs and are not shared with other users. We do not use your uploaded content to train AI models.
We aim to maintain high availability of Comms Threader but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications to the service with reasonable notice where practicable. Comms Threader depends on third-party AI infrastructure (Anthropic Claude API) and may be affected by changes to the availability, terms, or performance of those services.
To the maximum extent permitted by law, Threader Technologies Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Comms Threader. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.
Either party may terminate the subscription at any time. You may cancel by contacting support@commsthreader.com. We may terminate or suspend your access if you breach these Terms. We will retain your data for 30 days following termination to allow for data export, after which it will be deleted.
We may update these Terms from time to time. We will notify you of material changes by posting updated Terms on this page. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms, please contact us at support@commsthreader.com.
Threader Technologies Limited. Company number 17026649. Registered in England and Wales.