Last updated: March 2026
Threader Technologies Ltd ("we", "us", "our") operates the Comms Threader application and website at commsthreader.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
We collect information you provide directly to us, including your name, email address, company name, role, and any other information you submit through our application forms or when using our tools. We also collect usage data automatically, including IP addresses, browser type, pages visited, and interaction patterns within our application.
We use the information we collect to provide and improve our services, manage your subscription, communicate with you about your account, send service-related notices, and respond to your requests and enquiries. We do not sell your personal information to third parties.
Comms Threader uses the Anthropic Claude API to power its strategic analysis tools. When you use a tool, relevant inputs (including content from uploaded documents) are sent to the Anthropic API for processing. Anthropic does not retain API input data beyond the duration of the request. We do not use your uploaded content or tool outputs to train AI models. Your strategic work stays yours.
Your data is stored securely using Supabase (PostgreSQL) with row-level security policies. Authentication is handled via Supabase Auth with email-based magic links. All data transmission is encrypted via HTTPS. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
We use the following third-party services to operate Comms Threader: Cloudflare (hosting and content delivery), Supabase (database and authentication), Anthropic Claude API (AI-powered analysis), and Stripe (payment processing). Each of these providers has their own privacy policies governing how they handle data.
Under the UK General Data Protection Regulation (UK GDPR), you have the right to access, correct, or delete your personal data, restrict or object to processing, data portability, and withdraw consent at any time. To exercise any of these rights, contact us at support@commsthreader.com.
We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. Preference settings (such as audio toggle state) are stored in your browser's local storage.
We retain your personal data for as long as your account is active or as needed to provide you services. If you request deletion of your account, we will remove your personal data within 30 days, except where we are required by law to retain certain records.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
If you have any questions about this Privacy Policy or our data practices, please contact us at support@commsthreader.com.
Threader Technologies Limited. Company number 17026649. Registered in England and Wales.